What every business needs to know about business VoIP and Unified Communications

A business VoIP solution is an alternative to a traditional switched voice service. Instead of using dedicated trunks between PBXs, you can share bandwidth with your data services, making better use of available capacity. Also, in today’s business environment, the availability of a wealth of unified communications capabilities within the VoIP ecosystem is a great boon to business communications at all levels.

No matter what direction your business is taking with a Business VoIP solution… the key is to understand how you are communicating and what you are trying to achieve.

Searching for a business VoIP solution, or rather Voice Over Internet Protocol, can be confusing for any business. There are many variants of VoIP…and many pros and cons…to consider when considering which service to choose. The goal of this article is to help you navigate Technospeak so you can make an informed decision that will save you time and money.


The first thing you need to know about business VoIP service is that it can replace your local phone company. Whether you have just a POTS line (plain old phone service)…or a voice T1 line (24 bonded leased lines)…a business VoIP solution is designed to replace your phone company. Instead of using your local phone company’s voice connection, VoIP digitizes your voice signal and sends it over an Internet connection.

In order for your voice to be transmitted digitally over the internet, you need to ensure that you have enough bandwidth to support the communication link. To optimize the quality of your business connection, we recommend at least one T1 line (preferably Ethernet fiber, depending on the size of your business) – a dedicated connection direct to the Internet, guaranteed to be available 99.999% of the time. By entrusting all of your business voice communications to this technology, your connection to the Internet becomes the critical link. You don’t want to risk a company-wide phone outage to save a few hundred dollars on your bandwidth connection. So always opt for at least a T1 line (preferably Ethernet fiber) over DSL. It just makes business sense.

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If you need help locating and provisioning bandwidth… we’ve developed software that will allow you to generate a circuit price in seconds. You can request a bandwidth quote (as well as business VoIP solution quotes) simply by asking Business-VoIP-Solution.Com. Of course, the offers are free and non-binding. NOTE: …all circuits purchased through this resource also include a FREE independent circuit monitor.

Once you’ve taken care of your high-speed internet connection, it’s time to select a business VoIP service provider – the company that actually routes your digitized voice signal to a real phone on the other end. In essence, your VoIP carrier becomes your long-haul carrier. The service providers we work with offer unlimited calling to the United States and Canada, all for a fixed price. For businesses that average more than $40 in local and long-distance calls per employee, VoIP is well worth the initial investment. In some cases there are also very cheap international calling options {just ask if interested}.

There are other hidden benefits of business VoIP service as well, the main one being the reduced bandwidth required to carry a regular phone call. Because a VoIP transfer only requires 32K of bandwidth, you can set up up to 24 “VoIP lines” on a Data T1 and still have 768K of dedicated high-speed Internet access! This means you can migrate your entire phone system to your existing T1 and still have half the bandwidth reserved for data.

Another advantage of VoIP lies in the prioritization of the digitized voice signals that arise when speaking. If no one is speaking, the VoIP line is not transmitting any data. This allows your T1 line to dynamically allocate bandwidth as needed, rather than permanently blocking an entire data channel.

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Business VOIP means intelligent communication. Whether it’s call routing with toll bypass, unified communications (integrated phone, email, IM, etc.) or a specific application on the phone itself, the power of IPT is in the applications. In fact, the robust capabilities and features of the available unified communications applications are a real selling point for adopting business VoIP.

In a highly mobile sales organization, the Find Me Follow Me feature can be invaluable. In an organization where deadlines must be met, point-and-click call control settings can be crucial. Other organizations can benefit from high-level call log metrics to track billable time. Enabling true mobility for your workforce, enhancing video/conference activities and being easy to use when traveling worldwide are also very attractive attributes for businesses.

With so many features available across most platforms, you rarely see every user applying the same controls and functionality. It’s the freedom to control communications at the per-user level that makes VoIP a great business solution. In addition, the combination of Business VoIP technology and Unified Communications capabilities opens up a world of unlimited possibilities and applications for today’s business communications.