Tag Archives: Center

Build a restored business with call center outsourcing

Tackling the tough office work/customer support and meeting the business needs within a small team of professionals is one of the most common reasons why call outsourcing has become important. This century’s business has become more reliable in implementing a new perspective in reaching the customer with the telemarketing process …

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CTI – added value for the Customer Service Center solutions

John Smith, a busy man who had a corner office in his organization, had an issue with a product he had bought from an online store. He called the company’s customer service center and reached a representative who systematically recorded all relevant details and resolved his issue within minutes. He …

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Specific strategies to boost your call center business

Running an operationally efficient call center that delivers a quality customer experience can be a difficult goal to achieve. Consumers are becoming increasingly knowledgeable and their expectations for quality customer service and support are growing. Most businesses may view a contact center as an additional expense, but when you weigh …

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.NET Competence Center

overview The Microsoft .NET platform marks a paradigm shift in the way applications are developed for the Internet. It contains open standards that enable companies to collaborate over the Internet with minimal investment. Hanu Software Solutions Inc. (HSS) is an expert in using .NET to develop solution frameworks and applications. …

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