Five key reasons why software testing services have added relevance today

The world of the Internet and its technological offshoots are advancing at a rapid pace. What seems relevant today is no longer applicable tomorrow, or at least requires a fundamental change in its conception or implementation. Organizations are struggling to keep up with these changes and are resorting to shortcuts to stay afloat. Increasingly, clients and customers are looking for applications that are modern, easily downloadable, navigable, feature-rich and secure. The only way to ensure this is through software application testing. However, due to the way technological advancements have gripped areas like social media, mobility, cloud, big data or IoT, every business or company needs to invest in software testing services. The investment should be in hiring resources, conducting training and implementing state-of-the-art systems on site.

Consequences of not conducting software application tests

User Dissatisfaction: Software that is prone to failure will not meet customer satisfaction criteria. In fact, damage can occur in the form of loss of personal or financial information. For example, a vulnerable e-commerce mobile app or web application can be hacked by scammers to steal credit/debit card information. Also, user dissatisfaction can stem from reduced functionality, navigability, ease of use, and a slow download.

Loss of brand value: Building a brand is a time-consuming and expensive process. Reaching customers requires the right strategy. However, all of this can come to naught if the software products or services turn out to be sub-par. And once customer trust is broken, it is very difficult to regain it.

Participants have a great day: Users are a picky bunch. If they find a competitor’s software product better in terms of quality and performance, they will use the same one. So, not hiring a software testing service company to do software quality testing can help competitors get an edge.

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loss of sales: If the end customers are not satisfied with the quality of the product, they can abandon the product. This can result in lost sales and a serious impact on the bottom line.

Cost overrun: If an error is found during the customer’s use of an application, this may lead to rework. In other words, the development team has to rewrite the code to fix the bug. This leads to cost overruns as the team has to spend their precious time on rework.

When the challenge of frequent technological changes in the digital landscape is not enough, there is an increased threat of cyber fraud. According to industry estimates, around 70 percent of software is hackable due to its built-in vulnerabilities. Therefore, companies need to hire a software testing service company or let them update their platforms and software testing methods.

The trend of companies testing software applications has shifted towards Agile and DevOps. Regarding software testing methods, QA is a continuous process and works in parallel with development. The idea is to identify the bugs in the initial phase of development and qualitatively transform the functionalities/features of the final product. The other results of following the Agile/DevOps model are accelerated time to market and test automation.

Five key reasons that add value to software testing services

1. Enable companies to adopt new technologies: Introducing a new technology to improve product/service quality or user experience should be preceded by rigorous QA testing. The testing process by identifying the vulnerabilities can validate the requirements for a new technology.

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2. Increased Security Threat: Cyber ​​criminals are becoming increasingly active by targeting vulnerable websites/applications. Preventing this is only possible by knowing the vulnerabilities through penetration testing and then closing them

3. Interface to new technologies: Any new software must be multidimensional and have interfaces to the cloud, big data, IoT or AI. QA testing can validate these interfaces and improve user experience.

4. Cross-platform Compatibility: QA testing helps verify software compatibility across devices, platforms, operating systems, browsers, and networks.

5. User Experience: It all boils down to user experience. Only continuous QA testing can ensure improved user experience across platforms and technologies.


Quality assurance is not an option, it is a necessity for businesses to stay relevant and meet rising customer expectations. The challenge for software testing companies is to keep them current with the latest testing methodology.