Everything you need to know about virtual assistants

You could use an extra pair of hands to help you when you are busier than ever because your business is growing rapidly by the day. Then you hear about the use of a virtual assistant. In this post, we talk about some important things you need to know about hiring a virtual assistant for your business.

What are virtual assistants/employees?

Virtual Assistants/Employees are highly skilled professionals providing online/offsite business solution services. This can consist of individuals (working from home) or a team/company working off-site, meaning they are not physically present at your office but are working remotely. They specialize in providing a huge list of services such as Social Media Management, Social Media Marketing, Internet Marketing, Accounting/Accounting, Software Development, Search Engine Optimization, Website Design/Development/Management, Customer Service, Sales, Order Fulfillment, Billing, Email Marketing, email processing, data entry, and lead generation to name a few.

What Can You Outsource to a Virtual Assistant?

Now that you have a clear understanding of what a virtual assistant is, let’s talk about what kind of tasks/work you can assign to your virtual assistant.

admin support

Businesses need a good admin support assistant. Your virtual assistant can handle your company’s email, schedule appointments, enter dates, create transcripts, keep accounts, and manage business correspondence. You can also ask them to take care of other projects that you don’t want to take on. You would be happy to know that the majority of virtual assistants are experts with MS Office applications and are quite computer friendly which makes them masters of their craft.

online research

Your virtual assistant could be the best person for the research related jobs. As mentioned, they are pretty good at applications and computers, making sure that the data collected is accurate and presentable. They are experts in Microsoft Excel and ensure that your database looks clear and understandable. Before sending online research tasks to your virtual assistant, make sure you send them clear instructions about the job.

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travel research

Being well-informed about the growing number of travel research tools on the web, virtual assistants could be the best resource for booking flights, finding hotels, and planning travel itineraries for both business and pleasure. Once you have your virtual assistant for your travel planning task, just sit back and relax, he/she will take care of everything that needs to be figured out to make your trip hassle free, he/she can also take care of the hassles of the Take care of navigating time zones when booking or searching for international travel options.

Social Media Management

Maintaining social media posts and other social media activity is really time consuming, especially for those who think “time is money”. Every business needs to have a social media plan to increase people’s awareness of your business. At this point, your virtual assistant is the best asset you can use to take care of social media post maintenance (content you provide) and other social media activities including marketing and free your time for other revenue-generating use projects. A virtual agent can take care of your Facebook business page, Twitter, LinkedIn and other social media platforms you use, he/she can monitor and engage users, and can help you build your network.

online marketing

Since they are available virtually, virtual employees/assistants could help you generate a great business with the help of internet marketing. You can take care of all areas of internet/digital marketing. This includes social media marketing, search engine optimization, email campaigns, assisting with marketing campaigns and tracking their success, blog posting (content you provide), and deleting your email addresses to ensure your email list is Mails is error-free and much more.

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website development

They are all experts in the fields of the services they provide. Web development is one of the tasks that you can outsource to your virtual assistant. You will find many online portals where many virtual assistants specialize in web design and management using online tools like WordPress, Magento, etc. They are also great at manually creating templates and coding a whole new website for your business.

Customer service

The majority of satisfied customers is the key to any successful business. Customer service plays an important role in the success of any business, and for a busy entrepreneur, customer service is a great task to outsource to your virtual agent. You can forward your calls and emails to your virtual agent and he will take care of incoming requests. Companies like Ring Central have made it very easy to forward calls to anywhere you want, which is a great option for any small business. In addition, your virtual employee can also take follow-up calls if required.

In principle, your virtual assistant can handle all administrative tasks that do not require physical presence.