Connect your e-commerce with ERP! Here are the specific benefits

E-commerce is undoubtedly a booming phenomenon in the world of commerce and business. Slowly and eventually we all got used to the convenience of online stores that sell everything we need to buy in physical stores.

But it’s not as easy as it seems for online retailers! When offering goods on an online portal, there are also various shortcomings that you have to be aware of. Some of these include operational inefficiencies, slow accounting, lack of coordination between departments, and inventory management issues. The main reason behind all this? One Ecommerce Platform, But Too Many Tasks! Front desk sales to warehousing and other administrative functions. So it’s only natural that eCommerce stores are plagued with problems, mainly inefficiency and poor coordination. Integrating an ERP solution with the backend functions of the ecommerce platform solves all the hassles, giving you control of everything from one point. Here’s how.

#1 Sell Order Sync

Instead of manually transferring each order from the eCommerce system to your separate ERP, you can now store all your sales order details automatically. Yes. Integration makes this seamless and as fast as possible. So you now have less processing time as every order accepted online starts the fulfillment process via the ERP.

#2 Inventory management becomes easier

When trading online, retailers mostly face problems like double data entry, fluctuations in demand, stock outs, bullwhip effect, mismanagement of SKUs and so on. These are evident as stocks for online businesses are huge and essentially stocked in warehouses in different locations. Once integrated with ERP, all stock information is synchronized in one center and fed into the e-commerce system, allowing sellers to take and ship orders with care.

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#3 Accounting Support

Sales/purchase figures are at the heart of every business. Accurate accounting numbers are essential as they help business thrive on the sales front and manual data entry/interpretation leads to erroneous numbers. ERP integrated with e-commerce platform helps retailers or their accountants to better inform data like shipping cost, shipping cost, sales revenue, etc. and then add it to accounting.

#4 Increased customer satisfaction

Synchronizing all customer-related information can better help companies to offer them personalized services and provide maximum satisfaction. The ERP integration results in an automatic update of all customer data in the e-commerce panel, allowing retailers to change offers for them accordingly.

There are many issues with managing an ecommerce store alongside a separate ERP system. But you consciously need an ERP system to be in control of all your processes and to keep all customer data safe. So it pays to integrate the two to streamline control and coordination between the frontend and backend operations.